Sparkery Knowledge Base

Troubleshooting & Fixes

Solutions for common issues and errors.

  • App crashing or freezing
  • I haven't received my login code
  • My Sparkery wearable won't pair or connect to the app
  • Factory resetting your Sparkery wearable
  • My Sparkery wearable isn't collecting data
  • Workouts aren't tracking
  • Sleep tracking isn't working
  • My Sparkery wearable won't charge or loses battery quickly

Categories

  • App & Account
  • Device Support
  • Getting Started
  • Orders & Delivery
  • Smart Scales Support
  • Troubleshooting & Fixes
  • Wearable Support
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